Jobs opening
Customer Experience (Travel Platform)
December 1 2023
Qualifications :
- Be enthusiastic, passionate and self-motivated team member
- Good at English is a must
- Be creative & passionate on planning a trip around Thailand
- Able to work well under pressure to meet deadline commitments
- Love talking and mingling with people (either in-person, phone, email, chat)
- Able to handle immediate situations & find an appropriate solution quickly
- Excellent written and verbal communication skills
- A team worker, accurate, adaptable to change and service minded
- Not only work hard, but also work smart to get things done
- Self-driven but highly collaborative
- Great troubleshooting skill
- Be open-minded is our DNA
Job Responsibilities :
- Travelers: Making sure that foreign travelers have a smooth experience using TakeMeTour (including trip suggestion & customization or even solving their basic technical problem)
- Local Expert: Help them list an interesting, unique, and creative local experience on TakeMeTour
- Make sure that those who use TakeMeTour receive the best-in-class experience from the pre-trip, during-trip,and until post-trip period
- Understand customers' problems and be the main POC when they have any problem
- Proactively reach out to potential travelers to promote TakeMeTour's experience
- Ensure local expert happiness by creating an active local expert community
- Lead or participate in new projects or initiatives (if any)
Apply Now