Be enthusiastic, passionate and self-motivated team member
Good at English is a must
Be creative & passionate on planning a trip around Thailand
Able to work well under pressure to meet deadline commitments
Love talking and mingling with people (either in-person, phone, email, chat)
Able to handle immediate situations & find an appropriate solution quickly
Excellent written and verbal communication skills
A team worker, accurate, adaptable to change and service minded
Not only work hard, but also work smart to get things done
Self-driven but highly collaborative
Great troubleshooting skill
Be open-minded is our DNA
Job Responsibilities:
Travelers: Making sure that foreign travelers have a smooth experience using TakeMeTour (including trip suggestion & customization or even solving their basic technical problem)
Local Expert: Help them list an interesting, unique, and creative local experience on TakeMeTour
Make sure that those who use TakeMeTour receive the best-in-class experience from the pre-trip, during-trip,and until post-trip period
Understand customers' problems and be the main POC when they have any problem
Proactively reach out to potential travelers to promote TakeMeTour's experience
Ensure local expert happiness by creating an active local expert community
Lead or participate in new projects or initiatives (if any)